Returns Policy

Monomer™ is a leading supplier of elastomeric products. Monomer™ is a trading name of Martin’s Rubber Company Ltd. For more information, please visit the Martin’s Rubber Company website at www.martins-rubber.co.uk.

Returns

If you change your mind about your order, you have the right to cancel up to 14 days after taking delivery; please email us on info@monomer.co.uk with your order number. If your item is unused and in its original condition, we can exchange it or provide a full refund once we have received it; you must return it within 30 days of receipt of the goods. If the goods were faulty, we can arrange collection. Exemptions: Some of our products are manufactured to order; these will be marked throughout the store with an asterisk (*).

For products returned as a result of Monomer error (incorrect or defective items), we will pay the return shipping cost, or replace the items without a duplicate shipping charge.

Click here to download our returns policy.